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CatholicPayDevelopers

Support

Before you write

Section titled “Before you write”
  • Check the errors page for the code you received.
  • Find the request_id of the failing request (in the error body, and the X-Request-ID header of every response).
  • For a webhook, note the delivery’s id (X-CatholicPay-Delivery).

Contact

Section titled “Contact”

Contact your CatholicPay account contact, or CatholicPay support, with:

  • your organisation’s name;
  • test or live;
  • the request_id or delivery id;
  • what you expected, and what happened.

Never send a secret key or webhook secret. If one may have leaked, revoke it in the portal at once and create a new one.